| x |
| How
to Order Azimuth Interactive Products [top
of page] |
| You
can purchase Azimuth products directly through Azimuth or through
an Azimuth Authorized Reseller. To locate an Authorized Reseller
in Europe or Canada, click here. All other international orders
are placed through Azimuth Interactive Inc. on this web site
or by calling 1 (800) 416-6786. |
| You
may place your order using one of the following forms of payment;
Azimuth cannot accept more than one form of payment for a single
order. |
| -
Credit card (Visa, MasterCard, American Express, Discover) |
| -
Check or money order (payable to Azimuth Interactive in U.S.
dollars) |
| -
Pre-approved purchase order |
| |
| When
placing your order, please provide: |
| -
A street address (we are unable to deliver to P.O. boxes) |
| -
Your daytime phone number |
| -
The original product serial number for each upgrade |
| -
Offer ID if you received an upgrade offer from Azimuth |
| |
| Azimuth
Interactive Inc. is required to collect sales tax for all orders
placed in New York State. Call customer service at 1(800) 416-6786
for the requirements of placing a tax exempt order. |
|
| x |
| By
Credit Card[top of page] |
| For
credit card orders, visit any product page and select the product(s)
you would like to purchase. You will be directed to a secure
shopping page where you can fill out an order form and submit
through our secure web server or print out the form and fax
it to (914) 788-1155. |
|
| x |
| By
Check or Money Order[top of page] |
| Call
1 -800-416-6786 or write to: |
| -
Product Sales |
| -
Azimuth Interactive Inc. |
| -
23 North Division Street |
| -
Peekskill, NY 10566 |
|
| x |
| By
Purchase Order[top of page] |
| You
may order Azimuth products directly from Azimuth with a purchase
order (PO), enabling you to receive a product before payment
is due. Purchase orders may require a credit information form.
Call (800) 416-6786 to have the form faxed to you. |
| Azimuth
Interactive Inc. accepts purchase orders from governmental entities
and businesses. Governmental entity purchase orders do not require
pre-approval. Business purchase orders require pre-approval
by Accounting. |
| After
selecting the products you wish to buy, print out the completed
order form and fax it to (914) 788-1155 along with the following
information. |
| |
| Requirements
for All Purchase Orders: |
| -
Purchase order (PO) number |
| -
Complete bill-to and ship-to addresses |
| -
Purchasing agent's (or buyer's) signature and phone number (illegible
signatures are not accepted) |
| -
Complete description of the product being ordered, including
platform and correct price |
| -
Completed credit information form |
| |
| Freight
terms: |
| FOB
Origin (Freight on Board means the product becomes the responsibility
of the Recipient as soon as it is shipped). |
| |
| Purchase
Order Terms: |
| -
Payment terms: Net 30 days |
| -
FOB terms: FOB Origin (prepay and add) |
| -
All payments must be in U.S. dollars |
| -
C.O.D. will not be accepted |
| -
Blanket Purchase Orders will not be accepted |
| |
| Note:
Where payment terms and FOB are not indicated on the PO, Azimuth
Interactive Inc. assigns payment terms of Net 30 and FOB origin.
POs indicating different terms than the above will be treated
as non-compliant. |
| |
| Tax
Exempt Orders: |
| Tax
exempt orders must include a copy of your tax-exempt certificate.
Because of tax laws, we are unable to accept a tax-exempt number
written on the actual PO as sole proof of exempt status. |
| |
| Credit
Limits: |
| Purchase
order approval is not required for orders $999 or less. For
orders $1000+ POs are accepted without a credit application
from government agencies, educational institutions, Fortune
500 and Service 500 organizations. If you do not fall into one
of these categories, you are required to fill out a credit application,
which will be maintained by Azimuth Finance. To receive the
Standard Azimuth Interactive Inc. Credit Application form, call
1 (800) 416-6786 to request a copy. |
| |
| Purchase
orders should be sent to: |
| Product
Sales |
| Azimuth
Interactive Inc. |
| 23
North Division Street |
| Peekskill,
NY 10566 |
| |
| Azimuth
Interactive Inc. will process all credit applications in approximately
10 days. You will receive your order within 4-6 weeks. To inquire
about the status of your purchase order, call 1 (800) 416-6786.
Please have your purchase order number ready. |
|
| x |
| Shipping/Handling
Fees[top of page] |
| All
products will be shipped by UPS Ground unless otherwise requested.
Please allow 24 hrs for order processing. |
| |
|
|
| Shipper: |
Domestic |
International |
| -
UPS Ground - [up to 1lb. *] 4-5 day delivery |
$
6.95 |
$
26 and up |
| -
UPS Red - [up to 1lb. *] Overnight delivery |
$ 29.95 |
- |
| -
UPS Blue - [up to 1lb. *] Second day delivery |
$
19.95 |
- |
| -
UPS 3 Day Select - [up to 1lb. *] |
$
14.95 |
- |
| |
| * 1
CD + 1 Training Book = 1lb. MS Office Bundles weigh more than
1 lb. and shipping costs may be higher to some destinations.
(Unless otherwise requested, Azimuth Interactive Inc. uses UPS
for shipments within the U.S., and Federal Express for shipments
to Canada. Overseas shipments are sent via DHL.) |
|
| x |
| Tracking
Azimuth Orders[top of page] |
| When
you order is shipped you are automatically sent an email confirmation
with the UPS tracking number. To track your package, visit http://www.ups.com
for the latest delivery information. |
| If
you have any questions, call Customer Service at 1 (800) 416-6786
ext 14 and have your order number, daytime phone number, or
credit card ready. |
|
| |
| Return/
Replacement Policy |
| Products
may be returned to Azimuth Interactive, Inc., shipping
prepaid, for credit (at the invoiced price) toward future
purchases of Azimuth's software products or a full refund
subject to the following: |
| 1. |
Products
can be returned for a full refund if Azimuth Interactive
is notified within 30 days of purchase. |
| 2. |
Products
returned after 30 days will receive store credit against
a future purchase. |
| 3. |
The
customer is responsible to pay for the return shipment.
|
| 4. |
We
refund only the merchandise price. |
| |
| All
product returns must include: |
| (a)
|
A
return of materials authorization ("rma") number assigned
by Azimuth, and copies of the original invoices for the
returned software product packages, must accompany the
shipment. |
| (b) |
A
letter signed by the customer stating the product(s) have
been removed from their assigned computer system and all
back-up copies of the product(s) have been destroyed,
must accompany the shipment. |
|
